In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
We are also working on launching a new portal system allowing our customers to download products, product updates, manage licencing details and get access to a rich knowledge base. Please stay tuned for more information.
Managing change requests and maintaining the status quo of software applications is certainly a costly operation. At Axiom Innovations we offer a one-stop-shop, pay-as-you-go service which includes everything from maintaining the longevity of your applications all the way to enhancing them by leaps and bounds.
Simplify the management of business applications via an onsite/offsite resource model, Axiom Innovations can help you reduce your costs by up to 50%:
Benefitsof deploying and supporting your applications with our Outsourcing services:
- Expert management of your enterprise applications
- Around-the-clock applications monitoring and break/fix support if required
- Applications administration
- Patch management
- Applications database and systems administration
- Usage-based pricing
- Reduced up-front project and infrastructure costs by up to 50% over traditional methods
- Enterprise application deployments with less complexity using our proven tools and methodologies
Keeping up with technology and all its demands and challenges is what we do best. By utilizing our services, we enable you to focus on running and growing your core business. We offer technology services that can deliver measurable business results complimented with peace of mind.
Our service offerings are:
- Business continuity and resiliency services
- End user services
- Security services
- IT strategy and architecture services
- Maintenance and technical support