In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
We are also working on launching a new portal system allowing our customers to download products, product updates, manage licencing details and get access to a rich knowledge base. Please stay tuned for more information.
Business continuity is vital to business success. In today’s interconnected world, virtually every aspect of a company’s operation is vulnerable to disruption. Some risks could take your business offline for days, but in a competitive environment, even four hours of downtime could prove fatal. As the number of risks to businesses increases, the worst-case scenario “insurance policy” approach to business continuity has become woefully inadequate. How do you determine the resiliency and recovery requirements of your business? How do you identify and integrate critical business and IT priorities into a comprehensive continuity and resiliency program? Where do you start? Axiom Innovations Business Continuity and Resiliency Services helps ensure the continuity of business operations and assists with regulatory compliance, improved systems availability, protection of data, and the integration of IT operational risk management strategies. Our services take you from planning and design through implementation and management, with a strong commitment to understanding your ever-changing business requirements.
IT support services from Axiom Innovations offer support and optimization for your entire end user environment, including platforms, devices and end user experience. Our IT support services can help you improve end user productivity and satisfaction by ensuring that employees have access to the applications and information they need. And with an efficient end user services program in place, your IT professionals will be free to focus on larger business goals.
What we offer:
Our IT support services target the critical functions that your IT professionals must deliver:
- Client virtualization
- Deployment and management services
- Help desk services
You can engage Axiom Innovations at any stage in the life-cycle of the technology, from assessment and design through implementation and support.
Axiom Innovations Security Services offers end-to-end risk management solutions to protect against threats while reducing the costs and complexity of security.
What we offer:
- Identity and access management services
- Governance, risk and compliance services
- Data security services
- Application Security services
- Infrastructure security services
- Physical security services
An IT strategy that considers technology a mere support tool for delivery of business processes is no longer sustainable. An inefficient IT architecture or weak alignment between your IT and business strategies can inhibit the growth of your business. Your IT strategy and architecture must reinforce IT as a key enabler for your business growth-closely aligning with your business vision to promote innovation and improve service quality.
IT strategy and architecture services from Axiom Innovations can help you successfully assess, plan and design an enterprise wide IT strategy and architecture that supports your business goals. Using our expertise and proven methods, these services can provide a strategic road map and technical design for an effective implementation. We can help you identify ways to reduce costs, streamline your infrastructure, improve the quality of service delivery and realize a faster return on investment.
Our IT strategy and architecture services include:
- IT transformation strategy and design service
- Service management strategy and design services
Single-source services designed to help keep your environment operating at peak performance. Hardware and application maintenance is critical to keep your systems running. Our comprehensive hardware and software maintenance services are designed to protect your environment during both in-warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty maintenance coverage, we offer experienced technicians and flexible service level options designed to meet your specific business needs.